Bob's Motorcycles Service Department

Bob's Motorcycles Service Department

Our team of BMW and Ducati Certified Technicians and Advisors provide high-quality service you can trust. Customers nationwide come to Bob’s Motorcycles to work with our expert technicians. We pride ourselves in getting it right the first time! Our services include general motorcycle maintenance and repair, restoration and refurbishing including component repair and restoration, and modifications and customization. We are an Authorized Hannigan Sidecar and Trike Service Center, as well as an Authorized Maryland State Inspection Center for all brand motorcycles. 

What to Expect 

When you bring your bike in for service:

  • A complimentary 38-point safety inspection is performed
  • The VIN is run through the system for open recalls

  • As an extra convenience to our customers, a fleet of loaner bikes is available. Ask a service advisor for details.
Bob's Service Department

Ducati ServiceScheduling Service Appointments

At Bob's BMW, we schedule service appointments, Tuesday – Friday. You can call 301-497-8949 to speak with a Service Advisor, to schedule your appointment or complete the online appointment REQUEST form. The online form is only a request. It is not a confirmed appointment. You will be contacted within 48 hours during reular business hours to confirm a date and time to bring your bike in.

Bob's offers an overnight key drop box for your conveinence if your bike needs to be dropped after regular business hours. On Saturdays no appointment is necessary! Customers are waited on a first come, first serviced basis on Saturdays. 
 

Request an appointment

While-U-Wait Saturday Service 

On Saturdays no appointment is necessary! Customers are first come, first serviced on Saturdays. Saturday service are intended to be standard mileage and annual services, tire changes, and select accessory installation. In an effort to accommodate as many customers as possible, larger diagnostic work must be scheduled Tuesday- Friday. If you are unsure if your service qualifies as a while-u-wait Saturday service, call 301-497-8949 to confirm with a Service Advisor. 

HINT: On Saturdays riders typically arrive in two waves: the early birds arrive before we open to reserve their spot in line and get the coffee started (Bob's leaves everything you need to start a pot a coffee on the picnic table under the awning). This first wave of customers are usually completed by noon which is around the time the second wave of riders arrive. We tell customers to plan on either coming before or after your Saturday ride!

The Riders Lounge

The riders lounge in our Service Department offers comfortable seating, an area to hang your gear, free wifi access, excellent reading materials, detailed maps to plan your next ride, and snacks and beverages.

Year Round Savings

All year long, you can SAVE $15 on any scheduled appointment if it rains and you keep your appointment! Simply mention Bob’s rainy day special upon arrival. 

Call 301-497-8949 to schedule your next appointment.

It’s Easy & Automatic!

Free U.S. Ground Shipping on orders over $99*
  1. Items must total $99 or more before tax, shipping, and insurance.
  2. No promotional code required. Shipping rate will default to free ground shipping for eligible orders.
  3. Offer limited to ground shipping to U.S. addresses in the 48 contiguous states.
  4. Standard shipping rates will be applied for oversized, heavy or large items, returns and exchanges, and incomplete shipments.
Excluded from free shipping: Over-sized and/or heavy items including tires, side cases (saddlebags), top cases, windshields, body panels, seats, chemicals, fluids and select maintenance kits. Additional exclusions may apply. Please contact us if you have further questions.