Everyday Free Shipping on orders over $249 * See Exclusions
Everyday Free Shipping on orders over $249 * See Exclusions
Shipments within the United States
Orders totaling $249 or more qualify for free Standard Shipping within the United States (excluding Hawaii, Alaska, and Puerto Rico). If you are placing an international order, we encourage you to visit our International Orders page for further details.
If you would like to inquire about the estimated arrival date of your item(s), please contact us at 301-497-8949 or send an email to parts@bobsmotorcycles.com.
Our team is committed to promptly processing and shipping your order to ensure it reaches you in a timely manner.
Items in-stock typically ship within 1-2 days. Please note that our shipping days are Monday through Friday. As a local family-owned business with limited space, we strive to maintain a comprehensive inventory in our warehouse. However, in some cases, we may arrange for the product to be shipped directly to you from our vendor's warehouse for faster delivery. If this is not feasible, there may be an additional 3-5 day delay as the item makes its way to our facility. (NOTE: this does not include items on backorder from vendors).
A shipping confirmation email including carrier specific tracking information will typically be sent within 24 hours of an item shipping. For example, if you place an order Monday night and it ships out Thursday morning, you will receive your tracking information either Thursday evening or Friday morning.
Exclusions
Over-sized and/or heavy items including but not limited to tires, side cases (saddlebags), top cases, windshields, body panels, seats, chemicals, fluids and select maintenance kits. Additional exclusions may apply.
Shipping and Handling
Shipping and Handling Charges: Shipping and handling charges are based on the total price of your order. Oversized or heavy items may have an additional shipping cost. This charge may not be calculated until the order is being prepared.
We will notify you if there is an increase in the shipping charge for your order prior to billing and shipping.
We ship via US Postal Service, and FedEx in the contiguous US. Shipments to Alaska & Hawaii and International orders will have an additional shipping cost applied.
Delivery Time: Allow 4-10 business days for delivery of non-backordered items in the continental US. Allow additional time for shipments to Alaska, Hawaii and International Orders.
Consolidated Shipments: If multiple orders are placed, orders will be shipped together whenever possible.
Shipping Method
Business days are defined as Monday through Friday, excluding holidays. Please note that shipping does not occur on Saturdays and Sundays. Our order processing cut-off time is 1:00 PM Eastern Standard Time (EST). Please be aware that shipping times and estimates are not guaranteed. If you require a more precise estimated time of arrival (ETA) based on the specific items you wish to purchase, we encourage you to contact us at 301-497-8949 or email us at parts@bobsmotorcycles.com.
Standard Shipping
Delivery typically in 1-5 business days after shipment.
Two Day
Delivery by the end of the second business day after an order has shipped. For example, if an order is shipped out on Monday, it will arrive on Wednesday. If the order is placed Monday night, and ships out Thursday, it will arrive on Monday the following week.
Next Day
Delivery the next business day after an order has shipped. For example, an order that ships out on Thursday with Next Day delivery would be delivered on Friday. An order shipping out on Friday with Next Day would arrive on Monday.
Hazardous Items
Items designated as hazardous (such as paints and chemicals) may only be shipped via Ground shipping to the contiguous 48 United States via FedEx. These items do not qualify for free shipping.
Tires
Tires are currently only being shipped to the 48 contiguous United States via gGround shipping. These items do not qualify for free shipping.
Damaged Goods
If an item arrives visibly damaged, please contact us within 24 hours. Claims must be handled through the shipping carrier within 24 hours of delivery. Please keep all packing materials and take pictures to aid in the claim. Bob’s will assist customers with these claims to the best of our ability.
Oversized Items
Oversized and/or heavy items including tires, side cases (saddlebags), top cases, windshields, body panels, seats, ramps, fairings, motorcycle stands, certain full exhaust systems, etc. are only being shipped to the 48 contiguous United States via Ground shipping. These items do not qualify for free shipping.
Delivery
Typically packages will be left at your door and do not require a signature. Sometimes we will drop ship an item from our vendor which may require a signature. If you absolutely need one way or the other, please contact us prior to placing your order. Once a package shows DELIVERED by carrier, Bob’s assumes no responsibility. Claims must be handled with the shipping carrier directly.
PO Boxes
Orders shipping to PO Boxes may require 3-5 business days for processing before they are shipped, ensuring delivery through the US Postal Service. For the most accurate delivery estimates, contact us. Please note that certain oversized items may be restricted from delivery to a PO Box, depending on the policies of the receiving facility.
Package Refusals
If you decide to refuse your package, Bob's Motorcycles reserves the right to deduct any fees associated with the refusal. These fees will be subtracted from any refund that is owed to you. Once the item is received and processed, you will be refunded the total amount minus the Refusal/Return to Sender fees. This policy applies to both domestic (US) and international orders. We strongly recommend reaching out to us if you have an issue, or setting up a return authorization where you can purchase our shipping label for a nominal fee (contiguous 48 states only).
Shipping Changes
Shipping changes after an order is shipped, such as intercepts, address changes, and will call pick-up requests, are not always possible (depending on the carrier). Requests to change an address may be subject to a $25.00 fee per package, if accepted. Bob's reserves the right to deny a request at any time.
Order Cancellation
To cancel an order call 301-497-8949 immediately during business hours (Monday – Friday) and/or email parts@bobsmotorcycles.com outside of regular business hours. Please include your full name and specific request. Please note, once an order is in processing status, we cannot guarantee the change to the order can be made.
International Orders
Orders shipping to an international destination will ship via USPS. Please allow an additional 7-10 business days to process your order. See more details on our International Order Policy Page
Full Details:
CURRENT USPS INTERNATIONAL RESTRICTIONS/CHANGES:
The United States Postal Service has temporarily suspended international mail acceptance to destinations where the foreign postal operator has indicated that they are unable to process or deliver international mail or services originating from the United States.
International Shipping Terms & Conditions
Returns/Exchanges
You are responsible for covering all shipping and brokerage charges associated with returns or exchanges. For international shipments, it is important to mark them as a "Merchandise Return" and choose a carrier that does not impose brokerage fees. Additionally, any COD shipments or those with additional brokerage fees charged to Bob’s Motorcycles upon delivery will be declined. All other conditions and terms stated in our Return & Refund Policy also apply to international returns.
Please visit the USPS International Service Alerts page for the most up to date information.
General: All returns must be postmarked no later than 30 days from the original customer shipment date. Returns and exchanges must be in new condition and must include all instructions and original packing material. Customer is responsible for return shipping charges. A shipping label can be purchased from Bob’s for a nominal fee. Include a copy of your packing list with all returns.
Original shipping and handling charges are not refundable. Returns must be preauthorized by us and are subject to a 15% re-stocking fee. These amounts will be deducted from the original amount billed and the remaining balance will be credited to the original credit card.
Incorrect Item: If you received an incorrect item no extra charges will be incurred. We will replace incorrect items and pay the additional shipping charge.
Incorrect Size: No charge for exchange. We will exchange customer orders that do not fit, if the customer requests the same item in a different size. Customer pays all shipping charges.
Customer Order Error: Incorrect customer orders can be exchanged for any other item without paying the restocking charge. However, the customer will pay the additional shipping and handling charge.
Return Shipping Instructions: Return via FedEx or US mail. We encourage choosing a method with tracking as we are not responsible for lost packages. Insure shipment for full value of purchase. Use original packaging.
Return/Exchange Instructions: Enclose a copy of your return authorization email or E-mail Invoice along with detailed return/exchange instructions. Send exchanges and returns to dealership.
Sales Tax
Sales tax is charged on instate orders if required by law.
Payment Methods
Orders accepted via secure online order form only. Most major credit cards are accepted. Credit card purchases verified for your protection.
Backorders Items
Backorders: If an item is backordered, we will notify you via e-mail. Shipments scheduled more than 30 days after the order date: We will notify you via email and give you a cancellation option.
Policies
Individual product descriptions are claims of the manufacturer and/or distributor and are not guaranteed to be accurate. Prices subject to change without notice. Mistakenly posted prices and/or options on the website do not obligate us to those incorrect prices and/or options. We reserve the right to refuse to sell to anyone for any reason.
SATISFACTION GUARANTEE*
If your Bob’s Motorcycles parts, accessories, or apparel purchase does not meet your satisfaction, you may return it for a refund or replacement within 30 days of purchase. To avoid a restocking fee and to receive a full refund, excluding shipping and handling fees, the item must be new, unused, showing no sign of wear or use, and in its original packaging.
Manufacturer Warranties
Many of our products come with a manufacturer warranty. Claims must be handled through the manufacturer, but Bob’s will assist customers with these claims to the best of our ability.
Damaged Items
Immediately email parts@bobsmotorcycles.com or call 301-497-8949 if any items in your order arrive damaged. Keep all original shipping containers and take pictures if possible. Claims must be handled within 24 hours through the shipping carrier, but Bob’s will assist customers with these claims to the best of our ability.
Order Cancellations or Modifications
We process orders quickly. If you change your mind, act quickly! Call 301-497-8949 or email parts@bobsmotorcycles.com from the email address associated to your order, and please include your full name and specific request. A Bob’s Motorcycles representative will respond with an order update in a timely manner. Please note, once an order is in processing status, we cannot guarantee the change to the order can be made.
*Limitations: The following products cannot be returned: closeout/clearance merchandise, motorcycles, gift cards, vintage and one-of-a-kind parts and accessories, electronics, copy written materials (i.e. repair manuals), installed items, VIN-specific products (i.e. keys), BMW and Ducati special tools, painted parts, and custom/special orders (i.e. key matched luggage or specific sizes not currently in stock).
PRICE MATCH GUARANTEE
Bob’s Motorcycles will match any advertised price on the same in-stock product from an authorized U.S. based and operating dealer. If you made a purchase at Bob’s Motorcycles and see a lower advertised price within 30 days of purchase, we’ll refund you the difference or provide a store credit.
Bob’s Motorcycles will typically accept coupons from some competitors and industry partners. Original, screenshot, unexpired, ads/coupons must be presented. All price match requests are subject to Management approval and confirmation of offer, coupon, or discount.
Eligibility:
December 09, 2014 Credit can be applied to parts, accessories, apparel, service, and motorcycle* purchases! Same day parts, accessory and apparel purchases receive 10%
November 26, 2014 Credit can be applied to parts, accessories, apparel, service, and motorcycle* purchases! Same day parts, accessory and apparel purchases receive 10%
November 23, 2014
November 18, 2014
November 18, 2014 Every year at this time, we at Bob’s BMW like to inspire the generosity of our customers. Our “Comfort & Joy” program is designed to make it easy ...
November 14, 2014 When the 95 Express Lanes open, motorcyclists can use the Express Lanes anytime without paying a toll.
November 13, 2014
November 11, 2014 There are many charities that say they support veterans, but sadly, too many charities fail to deliver the programs and assistance they promise. Of...
November 10, 2014 This Veteran’s Day Bob’s BMW wants to say thank you to those who have served and are serving so bravely to protect our freedom. Detour to Bob’s today
November 05, 2014 PLUS, Get $50 OFF any major service over $299 completed before check-out**
November 04, 2014
November 03, 2014 the bike of your dreams! LET'S TALK TODAY!*Estimated monthly payments based on MSRP less current factory to dealer incentives, 48 month contract, c...
October 20, 2014 Are you an outdoorsy type? Need to stay warm?When it’s frigid, wet and blustery outside..stay warm for hours ANYWHERE with Gerbing. For over 40 yea...
October 13, 2014 Ride FREE on any in-stock 2014 R1200RTW for an Entire Year*
October 13, 2014 2014-2015 HIGH MILEAGE POLAR BEAR CHALLENGEHow much winter riding can you bear?Bob’s BMW Motorcycles (Jessup, MD) is pleased to announce it has joi...
October 03, 2014 BMW adds another sport-touring entry to its lineup with the 2015 R1200RS, extending the lineage of the RS badge first introduced to the world in 1976
October 03, 2014 The Sand Ladies Jacket and Pants are sold separately but are the perfect match for one another in both features and functionality! For the seriously..
September 29, 2014 Ride out to Maryland International Raceway for the 22nd Annual Fast by Gast Fall Nationals October 4th!
September 18, 2014 Platinum Rollers MC hosts the longest standing bike night in the District of Columbia, Maryland, Virginia (DMV) area EVERY Wednesday at the T.G.I. ...
September 15, 2014 Having made multiple runs across the globe, round-the-world adventurer Dr. Frazier imparts some of his motorcycle traveling wisdom in his monthly Dr.
September 15, 2014 Beautiful skies and warm air accompanied more than 200 participants at the 23rd Baltimore-Washington Ride for Kids on Sept. 14. The event had raised $
August 23, 2014 It is now less than a month until the Baltimore-Washington Ride for Kids® event here in Howard County, Maryland. I would hope that most of our custome
August 21, 2014 This is not only an announcement but also a personal invitation from Bob to join the Baltimore/Washington Ride for Kids® on Sunday, September 14, 2014
August 21, 2014 There’s no time left to think about it. If you’ve been contemplating joining Bob, Suzanne, and 18 others on this once in a lifetime motorcycle ....
August 21, 2014 Bob's online ecommerce store continues growing in popularity thanks to its expanding inventory of products to shop and the constant new features an...
August 21, 2014 Oktoberfest imageOktoberfest in September?! That’s right folks, just like the Germans have done for hundreds of years, Bob’s is celebrating Oktoberfes
August 21, 2014 Some of you may already be following good friend and customer, Jorge Serpa as he travels the Americas top to bottom, but for anyone who is not you can
August 21, 2014 With the cooler months just around the corner, it’s prime time to plan a nice weekend road trip. Not sure where to go? Bob’s can help. Year around Bob
August 13, 2014 Why Rev’it? Because we LOVE it! WATCH THIS VIDEO to see our own Service advisor Darryl Carmichael talk about his Rev’it! gear and why he likes it best
August 11, 2014 I hope riding motorcycles and some level of fundraising for our upcoming event has been a healthy part of your year so far. As the local Task Force...
August 06, 2014 Now through September 30, 2014, purchase $1,000 in Original BMW Motorcycle Equipment and receive a $100 instant credit PLUS a $50 gift card for you...
July 31, 2014 Vivian “Millie” Bailey is once again up to her well-polished trick of not acting her age. With one quick phone call from her home in Running Brook, th
July 11, 2014 The staff at Bob’s BMW gathered in July to celebrate Designer and Ecomm Manager, Lex O’brien’s 25 year anniversary at Bob’s BMW and here is what Bob h
July 11, 2014 If you bought your dual sport at Bob’s BMW, any brand 640cc or more, and are itching to get it off road and have some fun, Bob’s is offering to send y
July 11, 2014 Show your support alongside Bob’s BMW and ride to the American Legion in Dundalk, MD on August 23 between noon and five and enjoy the 5th Annual Charm
July 11, 2014 Reminder to our e-news readers and any other motorcyclists out there you’d like to share this with… registration is now open for Bob’s BMW 2015 ...
July 11, 2014 Those of you who know me remember, and for those of you I’ve yet to meet, I spent three years traveling around the world alone on my 2005 F650GS Dakar
June 20, 2014 Up to 20% OFF Select In-Stock Mesh Apparel
June 17, 2014 Woodcliff Lake, NJ – June 17, 2014…On July 9th, BMW Motorrad USA will host an exclusive sneak-preview for the new R 1200 RT-P police motorcycle at 10
June 16, 2014 Some reminders for those of you heading to the 2014 “Rolling By The River” rally in St. Paul Minnesota, July 24-27:
June 13, 2014 Bob’s BMW supports Ride to Work Day this Monday, June 16th. For more information about this event, go to http://www.ridetowork.org.
June 13, 2014 Whose coming with us?! The dates are booked, March 2-14, 2015. Bob invites you to join him and MotoDiscovery on a 12-day motorcycle adventure through
June 13, 2014 Yes, that’s really Bob sitting on a very unique old BMW twin, a bike Bob hopes someone out there will be able to assist him in finding. That photo of
June 13, 2014 Just days after arriving home from a very unique motorcycling adventure, creator of Miles By Motorcycle, Bob’s good friend and long time customer, Yer
June 13, 2014 What exactly is a #selfie? For starters it is one of the most popular hashtags being used these days. But by definition, a selfie is a picture taken b
June 12, 2014 Jeremy’s Schedule and ResultsJune 12th, 2014DateRaceResultsApril 5-6Jennings GP, FLResultsApril 12-13Carolina Motorsports, NCResultsMay 3-4New Jers...
June 11, 2014 Still not sure what to get your dad for Father’s Day? Bob’s has got you covered! Stop by this week and pick up a Bob’s BMW gift card…it’s sure to brin
June 10, 2014 Now thru July 31 with the purchase of any 2014 model listed below, Bob’s is offering $250 OFF helmets and jackets! Act before June 13, and Bob is ...
May 27, 2014 SHOEI’s all-new stylish GT-Air makes it easier to adapt to the ever-changing conditions that Mother Nature place
May 23, 2014 Get professionally fitted for your NEW Schuberth helmet—your comfort and safety depend on it.
May 23, 2014
May 22, 2014 I was on the glorious Pacific Coast Highway aboard the new K1600GTL Exclusive when I had a thought that might be controversial. I imagined that ...
May 15, 2014 The sky was the perfect shade of blue and the temperatures hovered around low-mid 70’s at Bob’s BMW on April 26…another successful Open House in ...
May 15, 2014 Every year, May is dedicated to reminding motorists to share the road with motorcyclists. Bobs has always planed the safety of its customers and all..
May 15, 2014 For anyone who has not seen the stock 2014 BMW R Nine T, Bob’s is pleased to announce we will have one on the showroom floor for an extended period of
May 15, 2014 Bob’s Parts, Accessory, and Apparel department is always closely watching the industry to stay on top of the latest and greatest products made availab
May 15, 2014 After 30 plus years of participating as a vendor at the MOA International Rally, Bob’s BMW knows it is necessary to annually change up its display....
May 15, 2014 Longtime customer Lou Hartzell and girlfriend Diane Wood head off on a short 2,500 mile road trip to visit friends and family following the delivery .
May 14, 2014 On April 14, 2014 NHTSA announced BMW North America is recalling model variants of 2005-2011 R1200 models; 2005-2012 K1200, K1300, and K1600 models; 2
May 09, 2014 I had to check the date on when we last talked about BMW and TVS partnering up to build small-displacement motorcycles together, and it looks like...
May 02, 2014 15% discount valid May 2 and 3. Discount cannot be combined with any other discounts except as noted in promotion. Includes in-stock merchandise and s
April 16, 2014 Exclusively at their 2014 Open House, Bob’s BMW will introduce the incredible GG Taurus, a BMW powered, 175 HP, three wheeled, street legal creation..
April 15, 2014 Tax free offer applies ONLY to the above mentioned units and is available in the following states: Maryland, Virginia, D.C., Pennsylvania, Delaware,..
April 15, 2014 It’s that time of the year again! Jeremy Cook, Bob’s S1000RR racer is back in full force this year and planning to do everything he has to, to ensure
April 15, 2014 This local 2-day workshop is a great resource for riders wanting to develop more confidence and expert riding skills. Creator, Jim Ford takes a max...
April 15, 2014 It was a long winter but many of our customers didn’t let that stop them from having fun with the team at Bob’s BMW, and winning some great prizes ...
April 14, 2014 Look no further. With the season in full speed ahead, Bob’s is looking to add an additional apparel specialist to the team so we can be sure customers
April 14, 2014 Tax deadline day is just around the corner, reminding many of us how nice it would be to STICK IT TO THE MAN! Bob’s wants to help. On Monday,...
April 11, 2014 Spring is here! Let the fun begin, starting with Open House this Saturday, April 26. Thanks to our gracious Open House sponsor, Rider Insurance, we...
April 04, 2014 Bob’s BMW is please to offer up to a $40 consumer mail-in rebate on the purchase of two select Dunlop tires purchased by April 30.
March 27, 2014 Oil changes are only $69.95 for Genuine BMW Oil and $84.95 for Genuine BMW Synthetic Oil during the month of April, ONLY at Bob’s! No coupon to ...
March 19, 2014 Make sure your motorcycle is as ready to ride as you are. Visit Bob’s BMW now through April 30, 2014 for your courtesy 20-point bike inspection – and
March 10, 2014 You saw what’s coming from BMW in 2014 at the International Motorcycle Shows across the country; locally motorcyclists attended the Washington, DC...
February 25, 2014 After speaking to both Lisa and Neftali, the simple answer to this question is they both love to ride! According to Lisa, she rides “for her mental ..
February 25, 2014 According to the Maryland MVA website, “more than 90% of motorcyclists involved in accidents had no proper training,” yet motorcycle safety training i
February 25, 2014 Is your helmet 5 years or older? Not sure how old your helmet is? All new helmets are required to have their production date stamped on them so if you
February 25, 2014 Help other shoppers make the most informed buying decision they can by leaving a product review on Bob’s Ecomm site
February 25, 2014 When the newest addition to Bob’s team, Mark Singer was asked “How many motorcycles do you have?” He responded, “Thirty One.”
February 25, 2014 Bob’s BMW and The Howard County Arts Council present Road to the Arts…12 art sculptures have been placed throughout Howard County in an effort to ...
February 19, 2014 The BMW “Concept Ninety” was a custom cafe-racer styled bike built in 2013 to commemorate the 40th anniversary of the iconic R90S. It was a stunning..
February 10, 2014 $0 down option available based upon approved credit. Interest will accrue during the 90 day period and is distributed throughout the entire loan perio
February 10, 2014 Active members include active duty (including activated Reservists) of the U.S. Air force, Army, Navy, Marines, National Guard, Coast Guard, Veterans
February 06, 2014 Don’t try to GUESS what your Valentine wants, give him/her the gift of choice…a Bob’s BMW gift card!...
February 06, 2014 Restore the correct appearance to your classic Beemer, and get performance that’s better than it was back in the day! Bob’s replica shocks feature cha
January 29, 2014 Woodcliff Lake, NJ – January 29, 2014… BMW Motorrad USA has announced pricing for the five latest 2014 Model Year motorcycles set to be introduced...
January 23, 2014 Sure, you’re sick of the hassle of bike covers. And you wish you had a garage, but… Well, here’s the solution! With a Speed-Way shelter you simply ...
January 22, 2014 After 30 plus years of participating as a vendor at the MOA International Rally,Bob’s BMW knows it is necessary to annually change up your display to
January 21, 2014 Round 1 of Bob’s High Mileage Polar Bear Challenge is complete are the results are in! The winner for highest miles among female riders (and among mal
January 21, 2014 Our team of certified sales advisors assisted over 350 riders last year, both current and new to the Bob’s family in their selection of new and used .
January 21, 2014 Are you ready for an amazing group riding adventure in 2015? Bob’s has teamed up with Moto Discovery and the destination is Cuba! That’s right, the pl
January 07, 2014 Be sure to stop by the BMW Motorrad booth at the D.C. International Motorcycle Show this weekend, January 10-12 at the Washington Convention ...
January 03, 2014 Bob’s plans to open on time if possible on Friday January 3, 2014 but we won’t know what the morning brings weather and accumulation wise until we get
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Please contact us if you have further questions.
