Why Choose Bob's Motorcycles

SERVICE YOU CAN TRUST

Bob's Motorcycles has been the trusted resource for BMW parts since 1981 and soon after a trusted source for everything motorcycling when becoming an official BMW motorcycle dealership in the 90's. Our professional team of experts are motorcycle enthusiasts that share the same passion as you and that strive to exceed customer expectations by providing more than just a tangible product or serice on your motorcycle. Bob's provides riders a full experience: a welcoming envirnoment for riders to hang out and relax with a free cup of coffee after their ride to the dealership, enjoying exciting conversations with other riders about their adventures near and far. 

Our team of certified indivdiduals are regularly training and learning the latest and greatest products on the market so we can easily and confidently find the best solution for your motorcycling needs. We provide service you can trust and we do this by getting it right the first time and/or offering a satisfaction guarantee.

SATISFACTION GUARANTEE*

If your Bob’s Motorcycle purchase does not meet your satisfaction, you may return it for a refund or replacement within 30 days of purchase. To avoid a restocking fee and to receive a full refund, excluding shipping and handling fees, the item must be new, unused, showing no sign of wear or use, and in its original packaging.

Manufacturer Warranties
Many of our products come with a manufacturer warranty. Bob’s will do its best to assist with these claims. Call 1-800-269-2627.

Damaged Items
Immediately email orders@bobsmotorycles.com or call 1-800-269-2627 if any items in your order arrive damaged.  Keep all original shipping containers and take pictures if possible. We will work with the shipping carrier to process the damage claims. We ask that customers be patient as sometimes this process can take longer than any of us would like!

Order Cancellations or Modifications
We process orders quickly. If you change your mind, act quickly! Call 1-800-269-2627 or email orders@bobsmotorcycles.com from the email address associated to your order, and please include your full name and specific request. A Bob’s representative will respond with an order update in a timely manner. Please note, once an order is in processing status, we cannot guarantee the change to the order can be made.

*Limitations: The following products cannot be returned: closeout/clearance merchandise, motorcycles, gift cards, vintage and one-of-a-kind parts and accessories, electronics, copy written materials (i.e. repair manuals), installed items, vin-specific products (i.e. HP parts), BMW special tools, painted parts, and custom/special orders (i.e. key matched luggage or specific sizes not currently in stock).

PRICE MATCH GUARANTEE

Bob’s Motorcycles will match any advertised price on the same in-stock product from an authorized U.S. based and operating dealer. If you made a purchase at Bob’s and see a lower advertised price within 30 days of purchase, we’ll refund you the difference or provide a store credit.

Bob’s Motorcycles will typically accept coupons from some competitors and industry partners. Original, screenshot, unexpired, ads/coupons must be presented. All price match requests are subject to Management approval and confirmation of offer, coupon, or discount.

Eligibility:

• Only advertised prices on the same part number, model, size, color, fitment, application, and year (if applicable) are eligible for price match requests.
• Clearance and closeouts, loyalty and membership programs, items not currently in-stock, service labor and parts, used items (parts, accessories, and apparel), motorcycles, gift cards, and items purchased from non-authorized dealers are not eligible for price match requests.
• Ebay auctions, craigslist listings, and other similar selling platforms are not eligible for price match requests.
• Items priced less than $50 are not eligible for price matching.
• Additional promotions or discount codes cannot be applied to price matched items.